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Devices

The Devices page lists endpoint system details for the active company — the physical and virtual machines behind the install records in Endpoint Inventory. Populate it by importing a device / system-details export, or automatically from the RMM (Endpoint Management) connector.

Filters​

  • Search — Free-text match on hostname, device ID, serial, or model
  • OS — Narrow to an operating system
  • Manufacturer — Narrow to a hardware vendor
  • Location — Narrow to an office / site
  • Columns — Choose which columns the table displays

Table Columns​

ColumnDescription
HostnameEndpoint hostname (e.g. AUS-WKS-008) — sortable
Device IDDevice identifier from the source system (e.g. DEV-0008)
OSOperating system (e.g. Windows 11 Pro, macOS Sonoma)
VersionOS version / build (e.g. 23H2, 14.5)
ManufacturerHardware vendor (e.g. Dell, Apple, Lenovo)
SerialHardware serial number
LocationOffice / site the device is assigned to
AppsCount of software installs discovered on the device
Last seenDate the device last reported in
Assigned userEmail of the user the device is assigned to

Apps is the link between this page and Endpoint Inventory — a device showing 0 apps has been discovered as hardware but has no software inventory against it yet.

Import Device Details​

The Import device details button accepts a device / system-details export and merges it into the device list. Until a first import or connector sync runs, the page shows an empty state prompting for an import.

Best Practices​

  • Prefer the RMM connector over manual imports — connector-sourced devices refresh automatically and keep the Endpoint Inventory usage data aligned with real endpoints.
  • Re-import the device export after fleet changes (onboarding waves, hardware refreshes) so install-to-device rollups stay accurate.