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Prompts

The Prompt library stores reusable prompt templates that can be referenced from any agent (System Prompt → Library) and from prompt-based skills. Each prompt is independently versioned, so a single edit propagates to every agent or skill that points at it.

The list view shows the prompt name, type, tags, status, and last-updated time. Filters narrow by status, type, and category.

Creating a Prompt​

Click Create Prompt in the top-right.

  • Name — Identifier shown in the picker (e.g. IT Helpdesk Agent Prompt).
  • Type — One of:
    • System — Persona / behavior prompt for an agent.
    • User — Templated user message (used by skills that pre-format user input).
    • Assistant — Pre-canned assistant response (few-shot examples).
    • Template — Generic template referenced by other prompts or skills.
  • Tags — Comma-separated labels for organization (e.g. helpdesk, support, onboarding).
  • Prompt Content — Markdown editor with Write / Preview tabs. Supports bold, italic, code, links, headings, lists, and {{ variable }} interpolation.

Lifecycle​

Prompts use the same Save / Published / Discard toolbar as agents and skills. Only published prompts appear in the agent builder's Library picker.

Note: Editing a published prompt creates a new version. Agents and skills that reference the prompt automatically pick up the latest version on the next run.

Best Practices​

  • Keep persona prompts (System type) short and instruction-led. Long examples belong in Assistant few-shots, not in the system prompt.
  • Use tags to mirror your team structure (e.g. team:itsm, domain:finance). Tags double as the search filter on the list view.
  • When a prompt is referenced by multiple agents, treat edits as production changes — review them like code.