Task Management
Manage your entire task portfolio through natural language. Retrieve, assign, reprioritize, update, and close tasks without leaving your current Microsoft 365 surface.
Key Capabilities
Unified Task View
Ask for a daily briefing, overdue items, or tasks within a date range. The assistant retrieves your full task portfolio instantly.
Task Assignment & Reassignment
Assign tasks to any team member by name or email. Reassign as priorities shift — ownership changes are reflected instantly in Beak Desk.
Priority Management
Set and update task severity — Critical, Major, or Minor — to ensure the most important items surface first in every view.
Notes & Follow-Ups
Add contextual notes, status updates, or follow-up details to any task without leaving the conversation.
Example Commands
Daily briefing:
"What's on my plate today?"
Overdue items:
"Show me all overdue tasks assigned to my team."
Reassignment:
"Reassign the vendor onboarding task from James to Divya."
Task closure:
"Mark task #1042 as complete — resolution: reviewed and approved by legal."
Add a note:
"Add a note to the budget task: waiting for CFO sign-off before proceeding."
Priority & Severity Levels
Every task in Chief of Staff carries a severity level. This controls how tasks surface in views, briefings, and notification urgency. Default severity is Minor unless specified.
| Severity | Definition | Example Use Case |
|---|---|---|
Critical | Urgent, business-blocking, time-sensitive. Appears first in all views. | Board approval pending, production incident, regulatory deadline |
Major | Important work with near-term impact. Standard work escalation. | Vendor contract review, quarterly budget sign-off, team deliverable |
Minor | Low urgency, informational or nice-to-have. Default level. | Document updates, non-urgent follow-ups, FYI action items |
Escalation example:
"Escalate the vendor onboarding task to critical — legal deadline is tomorrow."
Best Practices
- Start each day by asking for a daily briefing to surface priority items
- Use severity levels consistently — reserve
Criticalfor truly business-blocking items - Add resolution notes when closing tasks to maintain a clean audit trail
- Reassign tasks promptly when ownership shifts to keep accountability clear
Related Pages
- Intelligent Task Capture — Creating tasks from emails and chats
- Stakeholder Communication & SLA — Automated notifications on task changes
- Command Reference — Full list of supported commands