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Settings

Settings hold the platform-level configuration: what the console reports about itself, the signed-in user's password, how licence emails are sent, when expiry warnings go out, and the wording of lifecycle emails.

General​

Platform Information shows the Platform Name, the running Version, the Admin Email, and your Role. These values are read-only and useful when raising a support request.

Security​

  • Change Password — Enter the Current Password, a New Password, and confirm it. Applies to the signed-in user.
  • API Security — Describes how API access is protected for integrations that call the Product Manager beyond the public validation endpoint.

Email Configuration​

Licence keys, expiry warnings, renewal reminders, and lifecycle notifications are sent by email. Choose one Email Provider and complete its section.

SMTP Server​

  • SMTP Host and SMTP Port — Your mail relay
  • SMTP Username and SMTP Password — Credentials for the relay
  • Use TLS or Use SSL — Transport security, as your relay requires

Microsoft 365 / Azure AD App Registration​

  • Tenant ID (Directory ID), Client ID (Application ID), Client Secret — From the app registration in Entra ID
  • Sender Email Address — The mailbox the app sends as
  • Authority URL and Redirect URI — Optional; only needed for non-default clouds or custom auth flows

The section lists the Required Azure AD API Permissions the app registration must be granted.

Sender Settings​

  • From Name and From Email — What recipients see
  • Reply-To Email — Where replies land

Test Email​

Enter a Recipient Email and send a test message to confirm the configuration before enabling notifications.

Notifications​

  • Enable Email — Master switch for all outbound email.
  • Expiry Warning Notifications — Tick 7 days before expiry, 3 days before expiry, and 1 day before expiry as required. The 06:00 job sends a warning to the tenant contact for each licence reaching one of the selected thresholds.

Email Templates​

Templates control the wording of the emails sent when a licence changes state. Each template has:

  • Template Name — Your label for it
  • Event Type — One of License Renewed, License Revoked, License Suspended, License Resumed, License Expired
  • Subject Line and Email Body — Built in the template builder; placeholders insert the tenant, product, plan, and dates
  • Active — Whether this template is used for its event

Use Seed Defaults to create a starting template for every event type, then edit the wording.

Best Practices​

  • Send a test email after every change — Delivery problems otherwise surface only when a customer misses a key.
  • Keep all three expiry thresholds on — 7, 3, and 1 days gives customers a runway and a final reminder.
  • One active template per event — Deactivate superseded templates rather than deleting them, so past wording remains reviewable.