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Sites

The Sites page is where tenants manage the facility / region catalog. Sites sit under a company; operational data (monitors, hosts, alerts, incidents) is scoped to the site level. A company can have any number of sites.

Columns​

  • Name — Display name
  • Company — Owning company
  • Slug — URL-safe identifier; auto-generated from the name on creation
  • Location — Free-form location string (city / region / address)
  • Timezone — IANA timezone name (e.g. America/New_York); drives time displays for site-scoped views
  • Status — Active / Inactive chip
  • Actions — Edit and delete

Company Filter​

A Company dropdown above the table narrows the list to a single company. All companies (the default) shows every site in the tenant.

Creating a Site​

The + New site button opens an editor with these fields:

  • Company — Owning company (required; defaults to the company picked in the filter if one is set)
  • Name — Display name (required)
  • Slug — Optional override; auto-derived when blank
  • Location — Free-form location string
  • Timezone — Searchable dropdown of IANA timezones (e.g. America/New_York); type to filter and pick from the list. Because the value is chosen rather than typed, it is always a valid zone
  • Active — Toggle controlling visibility in the scope picker

If no companies exist yet, the page surfaces an info banner — create a company first under Companies.

Note: Choosing Create site now from the prompt shown after creating a company opens this editor with that company already selected.

Note: The TopBar scope picker's site selector defaults to All sites — no site filter, so records with no assigned site stay visible. Pick a specific site to narrow every scoped page to that location.

Editing​

Click the pencil icon to edit a site. Name, Location, Timezone and Active can change after creation; the slug and the owning company are fixed.

Deleting​

The trash icon opens a confirmation dialog. Deleting a site is destructive — operational data scoped to the site is cascaded.

Note: Deactivate first if the goal is to remove the site from selectors but keep its history.

Best Practices​

  • Set the IANA timezone correctly — every chart and table that displays a timestamp respects the site's timezone for the on-call team.
  • Use the slug only for internal tooling that needs a stable identifier; the name is what everyone reads.
  • Site-level scoping is the right granularity for MSP tenants — companies own the contracts, sites own the data.
  • The Company filter is the fastest way to audit a single customer's sites; bookmark the URL with the filter applied for repeat reviews.