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License Optimization

Automatically identify and reclaim dormant M365 licenses, downgrade over-provisioned tiers, and optimize your licensing spend.

Dormant License Reclamation​

Detection​

Licenses are flagged as dormant based on configurable inactivity thresholds:

  • No sign-in activity for 30/60/90 days (configurable)
  • No application usage despite active sign-ins
  • Users on extended leave or offboarded without license removal

Reclamation Workflow​

  1. Dormant license detected and flagged
  2. Notification sent to user and manager (configurable grace period)
  3. License automatically reclaimed after grace period expires
  4. Reclaimed license returned to available pool
  5. Reclamation logged for audit and reporting

License Tier Optimization​

Identify users assigned premium licenses (E5) who only use features available in lower tiers (E3/E1):

  • Map feature usage to license tier requirements
  • Generate downgrade recommendations with projected savings
  • Bulk downgrade workflows with approval chains

Reporting​

  • Monthly savings reports with dollar amounts
  • License pool utilization dashboard
  • Reclamation history and audit trail
  • Projected savings based on current recommendations